Refund policy
Return & Refund Policy
We follow a store-credit-only return and exchange policy. We do not refund to the original payment method. All products on our website are eligible for return or exchange within 7 days of delivery — including items shown at a discounted (sale) price.
How to request: Start your return or exchange from our self-serve Returns & Exchanges portal (Return Prime) — or contact us at team@rarejuniors.com or WhatsApp +91 88280 27546.
Returns (store credit only)
You have 7 days from delivery to request a return.
- Returns are accepted for a size or fit issue, a wrong item received, or a defective item received.
- Approved returns are issued as store credit (a coupon code valid 30 days, usable only on our official website). We do not refund to the original payment method.
- A ₹100 reverse-shipping charge is deducted from the store credit on every return.
Exchanges
- 7-day exchange window for a size or fit issue, wrong item, or defective item.
- A ₹50 shipping charge applies for the exchange shipment.
- One exchange per order, subject to stock availability.
Damaged, wrong or lost items (our fault)
- If you receive a damaged or wrong item, or your order is lost in transit, you receive full-value store credit with no deduction.
- An unboxing video is mandatory for all claims — no exceptions.
Eligibility
- Item must be unused and unworn, with original tags intact and in original packaging.
- Proof of purchase is required.
- Please report damaged or incorrect items within 24–48 hours of delivery.
Store credit
Store credit is issued as a coupon code, valid for 30 days, redeemable only on our official website.
Contact us
Email: team@rarejuniors.com
WhatsApp: +91 88280 27546