Exchange Policy
Returns & Exchanges
You have 7 days from delivery to request a return or exchange. All products on our website are eligible — including items shown at a discounted (sale) price.
How to request: Start your request from our self-serve Returns & Exchanges portal (Return Prime) — or contact us at team@rarejuniors.com or WhatsApp +91 88280 27546.
Exchanges
- 7-day exchange window from delivery, for a size or fit issue, a wrong item, or a defective item.
- A ₹50 shipping charge applies to the exchange shipment.
- One exchange per order, subject to stock availability. If your requested size is unavailable, we will issue store credit instead.
Returns (store credit only)
- 7-day return window from delivery.
- Approved returns are issued as store credit only (a coupon code valid 30 days, usable only on our website). We do not refund to your original payment method.
- A ₹100 reverse-shipping charge is deducted from the store credit.
Damaged, wrong or lost items (our fault)
- You receive full-value store credit with no deduction.
- A clear unboxing video is mandatory for all such claims.
- Please report damaged or incorrect items within 24–48 hours of delivery.
Eligibility
- Item must be unused and unworn, with original tags intact and in original packaging.
- Proof of purchase is required.
Contact us
Email: team@rarejuniors.com
WhatsApp: +91 88280 27546